BILLING TERMS AND CONDITIONS

Billing Terms & Conditions

These Billing Terms & Conditions explain how payments are handled when you make a purchase from Lunbury.

1. Payment Methods We Accept

To provide a reliable and convenient checkout experience, Lunbury supports several secure payment options, including:

  • Credit and Debit cards: Visa, MasterCard, American Express, Discover, Diners Club
  • PayPal
  • Afterpay or installment options (when available)
  • Shop Pay, Apple Pay and Google Pay
  • Bank transfer for bulk or special orders (contact us for arrangements)

All transactions are processed in Great British Pound (GBP).

2. Payment Requirements

  • Full payment is required at the time of purchase.
  • Orders are not shipped or prepared until payment has been successfully received.
  • If a transaction fails or is declined, the order will not be confirmed.

3. Pricing & Currency Information

  • Product prices on Lunbury are displayed in Great British Pound (GBP).
  • Pricing may be updated at any time without prior notice.
  • Taxes, shipping costs, and additional fees (if applicable) will be clearly shown during checkout.

4. Secure Transaction Processing

  • Lunbury uses encrypted connections (SSL) and trusted payment processors to safeguard your information.
  • We do not store or retain your full payment details on our servers.

5. Refunds & Chargeback Policy

  • Refunds are issued according to our Refund & Return Policy.
  • Any unauthorized or invalid chargeback claims may be challenged.
  • If you encounter any billing issues, contact us at info@lunbury.com before filing a dispute — we are here to help resolve concerns quickly.

6. Fraud Prevention & Verification

  • Lunbury may cancel, delay, or review any order that appears suspicious or potentially fraudulent.
  • For high-value purchases, additional verification or identification may be required.

Questions?

If you need more help, please check our FAQs page or reach out to our customer service team.

Contact Information

" LUNBURY." is a registered trademark in the United Kingdom and owned by
LUNBURY LTD.

Email: info@lunbury.com
Phone: +447729476504

Address: 128, City Road, London, EC1V 2NX, United Kingdom

Business Hours:

Hours: Monday–Friday, 9:00 AM – 5:00 PM